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How posangbet Handles Your Personal Data

Your account details, wallet connections, and browsing activity are handled with care — this page explains exactly what we collect, why we collect it, and how you can request changes or deletion at any time.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access and deleteNo third-party data sellingContact us to update your info
posangbet How posangbet Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We apply SSL encryption to all data in transit between your device and our servers. Account passwords are stored in hashed form — never in plain text. Wallet credentials for DANA, OVO, and GoPay are passed through each provider's own secure API and are not stored on our servers after a transaction clears. We retain transaction logs for a defined period as required by our operating procedures, after which inactive account data is deleted from live systems. Players in Jakarta or Surabaya accessing the platform on mobile will find that session tokens expire automatically after a period of inactivity, reducing exposure if a device is lost or shared.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can disable non-essential cookies in your browser settings without losing account access.

Data Retention

We hold your account data for as long as your account is active or as required by our operational policies. Once you request deletion and verification is complete, personal data is removed from live records.

Account Security

Login attempts trigger OTP verification to your registered mobile number. Suspicious access from an unrecognised device prompts an additional confirmation step before your account is accessible.

Third-Party Partners

Payment processors handling DANA, OVO, and GoPay transactions receive only the data needed to complete a transfer. They are not permitted to use that data for any other purpose.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review what data we hold on your account, request a correction, or ask us to remove your information, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered email or mobile number so we can locate your account quickly.

Live Chat Open the live chat widget on any page to raise a privacy request. Have your registered email address or mobile number ready so we can pull up your account without delay.
Email Support Send your data access or deletion request to our support email. Include your full name and the wallet type — DANA, OVO, or GoPay — linked to your account for faster verification.
Account Settings Some personal details — display name, mobile number, linked wallet — can be updated directly inside your account settings without needing to contact support at all.

Common Questions About Your Privacy

Real questions we hear from account holders about how their data is handled, who can see it, and what you can ask us to do with it.

We collect your name, email address, mobile number, and wallet details for DANA, OVO, or GoPay. Device type, IP address, and login timestamps are also recorded for security purposes.

Wallet credentials are passed through each provider's secure API to process a deposit or withdrawal. We do not store full wallet credentials on our servers after the transaction is complete.

Yes. Contact our support team via live chat or email with your registered mobile number and we will provide a summary of the personal data associated with your account.

Submit a deletion request through live chat or email support. After we verify your identity, personal data is removed from live systems within the timeframe set out in our operational policy.

No. We do not sell or rent your personal data to any marketing third party. Data shared with operational partners — such as payment processors — is limited strictly to what they need to complete a transaction.

Session cookies keep you logged in during your visit. Analytics cookies help us see which pages are used most. You can turn off non-essential cookies in your browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.